HGS, part of the multi-billion dollar conglomerate - Hinduja Group, provides outsourcing solutions that include Back Office Processing, Contact Center services and customized IT solutions to its global clientele comprising several Fortune 500 Companies. We have been ranked among the Top 3 & Best Performing Call Centers Worldwide & by the Global Services Magazine in 2008. We were among the Global Best 10 for Sales Service in the 2010 Global Outsourcing 100 list by the International Association of Outsourcing Professionals.
HGS has a global footprint with 55 delivery centers in India, the United States of America, the United Kingdom, Canada, Mauritius, France, Germany, Italy, Jamaica, the Netherlands, and Philippines. With our targeted solutions, designed for the diversified sourcing and servicing needs of our clients, we live by our mission of making our clients more competitive. The Contact Center & Back Office Services Division houses multiple international voice centers & back office processing units for leading Insurance, Telecommunications, Pharmaceuticals, Life Sciences, Banking & Financial Services, Consumer Electronics / Products, Technology, Automotive, Government, Media & Entertainment, Retail, Hospitality, Government & Public sector, Hospitality, Energy & Utilities and Transportation & Logistics companies.
With an inspired global team of 24,000 people, we partner with our clients to deliver outsourced contact center and back office solutions that improve business processes and strengthen customer relationships. Across our geographically diverse organization, we design and deploy customized solutions on behalf of our clients, across a wide range of industry verticals. Our client partners enjoy a high quality of service, optimized cost containment, and a competitive edge.
HGS is a public limited company, listed as HGS on both the leading stock exchanges in India, the National Stock Exchange (NSE), and the Bombay Stock Exchange (BSE).