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Whether they are contacting you to understand the features of your newest model, or to request a replacement owner's manual, your customers' perception of the service they receive will have a lasting impact on their loyalty to your brand and their future purchasing decision.
With more than 20 years experience in the automotive industry, we are adept at managing the often complex and multi-touch customer engagements that generate a sale and maintain brand loyalty in your sector. Our programs are designed in partnership with you. In fact, our front-line teams are regularly invited on "ride-and-drive" sessions with new models so that they are well versed to communicate the value and experience of each new model when customers inquire.
We frequently act as the interface between automotive manufactures and their dealerships, helping to create, qualify and refer leads to make sure no opportunity is lost.