A global leader in business process management (BPM) and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back office processing, contact centers and HRO solutions to deliver transformational impact to clients. Part of the multi-billion dollar conglomerate Hinduja Group, HGS takes a true “globally local” approach, with over 46,300 employees across 69 delivery centers in seven countries making a difference to more than 600 of the world’s top brands across nine key verticals. For the year ended 31st March 2017, HGS had revenues of Rs. 3,711 crore (US$ 555 million).
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With our excellence in day-to-day operational delivery, ability to incubate new program pilots, and our long-term strategic vision, HGS has one of the best client retention rates in the industry. Find out more about how we're partnering to achieve results.