Leadership

The HGS leadership team is a reflection of our operating principle of being "Globally Local." Our leaders are experienced in leading and managing large organizations and support intimate client relationships in our key markets and verticals.

Partha De Sarkar

Global CEO
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Partha De Sarkar

Global CEO

Partha DeSarkar is Chief Executive Officer of HGS and leads the organization across all its geographies.

Partha has more than 25 years of experience in customer service and operations across industries like Banking, Financial Services and Health Insurance. Prior to joining HGS, Partha has worked with Deloitte Consulting, GE Capital International Services and Bank of America.

Partha holds a post-graduate degree in Management from the Indian Institute of Management (IIM), Bangalore, and a Masters degree in Technology from the Indian Institute of Technology (IIT), Chennai. He has also done his PhD in Strategic Management at IIT Delhi.

Srinivas Palakodeti

CFO
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Srinivas Palakodeti

CFO

Srinivas Palakodeti, fondly called Pala, spear-heads our Finance function across all global locations and subsidiaries. An integral member of our Global Executive Council, he plays a key role in Mergers & Acquisitions strategy and execution.

Pala has a long association with the Hinduja Group, handling versatile assignments and diverse roles in the Group Companies - Ashok Leyland Investments Services, Hinduja TMT Ltd., IndusInd Bank and IndusInd Media & Communications Ltd. Prior to joining HGS, he was working as the Executive Vice President - Strategy for the Hinduja Group. Pala has also served as the CFO of companies like IMCL, Sahara One Media and Entertainments Ltd and Sakal Papers Ltd.

He brings with him 21 years of rich industry experience with cross functional capabilities in operations, project planning & implementation, deal structuring and investor relations.

Pala holds a Post Graduate Diploma in Management from Indian Institute of Management, Ahmedabad and a Bachelors degree in Metallurgical Engineering from Institute of Technology, BHU, Varanasi.


Client Facing Organization

Neil Rae

President – Sales & Client Services, North America
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Neil Rae

President – Sales & Client Services, North America

Neil leads the Sales and Client facing organization for HGS in North America, overseeing client management for existing clients and acquisition of new business in the US and Canada. He will also be a key member of HGS’ Global Advisory Board and participate in overall corporate strategic planning.

Neil has two decades of industry experience ranging across start-ups, IT Services & Consulting and Business Process Management (BPM). He joins HGS from Transcom Worldwide, where he was Regional General Manager – North America and Asia. With over 12 years at Transcom, he has held several roles in Sales and Client Services including region and country leadership. He has significant experience with clients in North America being serviced from domestic, near shore and offshore locations, especially from the Philippines.

Adam Foster

CEO HGS Europe
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Adam Foster

CEO HGS Europe

Adam Foster joined as the CEO for HGS Europe Operations in 2017. Foster  is responsible for the business' expansion and growth strategy into key European markets. He will also be a key member of HGS’ Global Advisory Board and participate in corporate strategy.  Foster joins the HGS team with a strong background in the global BPM industry. He was the CEO at Merchants, the Customer Management outsourcing company, before moving into a Group Executive role with Dimension Data, a part of the Japanese NTT Group that acquired Merchants in 1997.  In his over 15-years stint at Dimension Data, Foster played a key role working as their Senior Board member, interacting with several joint venture outsourcers around the world.

Narasimha Murthy

Jamaica and Corporate Shared Services, Americas
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Narasimha Murthy

Jamaica and Corporate Shared Services, Americas

Narasimha Murthy is responsible for Strategic Initiatives in M&A, New Markets, New Product Development, Technology, as well as Risk Management, Finance and Corporate Governance in Americas. He has been a key member of HGS' Global Leadership team for the past 11 years.

During his time with HGS, Murthy has held a number of roles including Business Development, Business Transition, Delivery and Planning. In a career spanning 20 years, Murthy has been associated with organizations like Datapro, GTL, PCL, and Larsen & Toubro. He has been instrumental in successfully transitioning complex off shore projects in Telecom and Health care to India. Murthy holds a degree in Bachelor of Technology from the Indian Institute of Technology (IIT), Chennai and a post-graduate from the Indian Institute of Management (IIM), Kolkata.

Pushkar Misra

CEO & President HGS Philippines
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Pushkar Misra

CEO & President HGS Philippines

Pushkar Misra is President and Chief Executive Officer of HGS Philippines and leads the organization across HGS' eight Philippines sites.

Pushkar has over 27 years of experience in the industry, 18 years of which has been with the Hinduja Group in various capacities and functions, including investment banking, project management, business planning and development and corporate finance. He specializes in project planning and implementation. Prior to joining HGS, Pushkar was the CEO of Hinduja Global's Media Commerce and E-Commerce businesses in India.

Pushkar holds a B. Tech in Mechanical Engineering from the Institute of Technology (IIT), Kanpur India and an MBA from the Institute of Management (IIM), Ahmadabad, India.

Ramesh Gopalan

President Healthcare and Head of India Business
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Ramesh Gopalan

President Healthcare and Head of India Business

Ramesh heads the HGS Healthcare business vertical and is responsible for driving business value by strengthening partnerships and delivering excellence to healthcare clients. He also leads the India business, managing both domestic and international clients for HGS in this geography.

In a career spanning over two decades, he has extensively worked in research, healthcare and outsourcing. Ramesh comes with significant knowledge in client servicing, transition management and operations.

In his previous roles, he has been involved in building successful organizations. Prior to HGS, Ramesh worked with Accenture, Deloitte Consulting and Infosys BPO. He joined HGS from Gridstone Research, where he was co-founder and country head for India.

Ramesh has a Bachelor’s degree in Engineering from the Indian School of Mines, Dhanbad and an MBA from the Indian Institute of Management, Ahmedabad (IIM-A).

Sridhar Krishnamurthy

CEO HGS MENA
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Sridhar Krishnamurthy

CEO HGS MENA

As the Global Head of Strategic Initiatives, Sridhar is responsible for M&A Integration and the Roll-out of New Strategic Initiatives for the Company. In addition to this role, Sridhar heads the Domestic Operations and Business Development functions for the India geography.Sridhar has over 22 years experience in back office operations and BPO working with clients both in the Indian and International markets, on processes across banking, financial services, and telecom and insurance domains.

He has extensive experience in start-ups, creating infrastructure and teams to manage complex processes. Sridhar has a comprehensive understanding of technology, process migration, staffing and training, quality of delivery, project management, and infrastructure requirements relating to back offices operations.

Prior to HGS, Sridhar was Head of Global BPO operations at 3I Infotech Ltd. with BPO operations in India, US, China and Africa. Earlier to this, Sridhar was Head of BPO at Mastek Lt, where he set up and built Mastek's BPO practice. He has worked as a Director with EMR Technology Ventures Pvt Ltd and AR Credit Information Services Pvt Ltd., organizations which deliver BPO services in the international and domestic market.He is a Fellow of the Institute of Chartered Accountants of India and holds a Bachelor's degree in Zoology from Delhi University.


Functional Heads

Anthony Joseph

President Human Resources
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Anthony Joseph

President Human Resources

As the Global Head of Human Resources, Anthony is responsible for developing, recommending, implementing and leading human resources strategy and policy in support of the Business Objectives of HGS. He implements our operational and strategic goals by providing a fully integrated and effective human resources service.

Anthony guides the development of our structured Recruitment Process and our comprehensive Training and Development Programme. He has commendable expertise and substantial interest in managing change in a fast moving business environment.

In his illustrious career spanning 25 years, he has initiated and implemented HR best practices across global corporations like Deloitte Consulting, G.E. Plastics, Convergys and NSL Group. He has directly and indirectly been responsible for recruitment of over 10,000 employees across Information Technology (IT), Information Technology Enabled Services (ITeS) and Engineering & Manufacturing sectors.

Anthony is a Post Graduate in Personnel Management and Human Resources from XLRI, Jamshedpur and a Bachelor's degree in commerce from St Xavier's College, Calcutta. As an opinion leader in the ITeS sector, he is a speaker and mentor at NASSCOM & CII forums

Chris Lord

Global Head - DigiCX; Growth, Strategy and Marketing
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Chris Lord

Global Head - DigiCX; Growth, Strategy and Marketing

Chris has over 25 years of experience in IT and BPO services, working with industry leaders including Wipro, Accenture, EDS and Xerox. Chris comes to us as a strategic "hands on" leader with proven experience in transforming organizations to enable high performance and exceptional growth. He has extensive experience with global integrated operations and client relationships in India, UK, Philippines, USA and Canada.

His role in leading and supporting growth programs includes sales strategy and operations, marketing, existing and new capabilities, partner, outsourcing analyst and advisor relationships driving accelerated marketplace growth.

S Mahadevan

Executive Vice President Legal, Risk and Compliance
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S Mahadevan

Executive Vice President Legal, Risk and Compliance

As Executive Vice President - Global Legal, Compliance & Risk Management, S. Mahadevan is responsible for the Legal, Risk and Compliance functions across HGS geographies. He will also have oversight on the Secretarial Function.

Mahadevan joined us from Jubilant Life Sciences Limited where he was the Global Legal Head, overseeing the legal operations of US, Canada, Europe, China, Singapore and India. He has over 34 years of professional experience, inclusive of over 23 years in the field of Legal & Corporate Affairs. He started his career in the Finance & Accounts function and over the years, he also worked in Legal, Secretarial and Corporate Affairs. He has worked for many US based multi-national companies like American Express, Hughes Software Systems and Bausch & Lomb for over 14 years.

He has a Bachelor of Science and a Bachelor of Law degree. He is a Fellow Member of Institute of Company Secretaries of India and an Associate Member of the Institute of Cost and Works Accountants of India. He was nominated by Associated Chamber of Commerce & Industry as a member in Company Law & Competition Policy Committee. He has also been closely associated with the activities of Institute of Company Secretaries of India.

Makarand Dewal

Company Secretary
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Makarand Dewal

Company Secretary

Makarand Dinkar Dewal has joined HGS in June 2014 as a 'Company Secretary'. Makarand holds a degree in Commerce and Law of the Mumbai University, ICWAI (Inter), Kolkata and is a Fellow Member of the Institute of Company Secretaries of India, New Delhi. Makarand has over 30 years of rich professional experience, heading Company Secretarial and Legal functions of reputed public listed Indian companies and MNCs. He has handled many corporate/ business restructuring projects and critical legal matters. Before joining HGS, he was working with a reputed firm of Solicitors and Advocates.

Smita Gaikwad

Senior Vice President, Corporate Communications & CSR
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Smita Gaikwad

Senior Vice President, Corporate Communications & CSR

As head of Global Corporate Communication at HGS, Smita is responsible for building the HGS brand internally and externally through Media and Industry Relations, Employee Communications, Corporate Branding and Community Relations.

She brings in over 20 years of experience in Corporate Communications and Marketing, a decade of which has been in the BPM industry. Prior to joining HGS, she headed the Corporate Communications and Marketing function at Firstsource and handled the entire gamut of Marketing  and Communication activities including Internal & External communications, Advertising, Media Relations, Brand Campaigns, Product launches, Online marketing and Demand Generation. She also held a similar profile with WNS and has worked in the corporate communications teams of Principal Financial Group and Thomas Cook before that.

Smita holds a Bachelor of Arts degree from the Mumbai University, India and a Diploma in Mass Communication from St Xavier’s Institute of Communication, Mumbai, India. She loves a wide range of world music, is into movies and is also passionate about bowling.

Subramanya C

Chief Technology Officer
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Subramanya C

Chief Technology Officer

Subramanya is responsible for the Technical Services Group at HGS. He is an expert in Information Technology and Information Security, and is responsible for implementing, maintaining and monitoring world class technology and information security across the organization.

Subramanya has over 20 years of experience in the technology domain across various industries and handles various aspects of conceptualizing and commissioning of Business Process Outsourcing (BPO) and other IT Enabled Services operations including transition of projects across our global facilities.

Subramanya is an Engineering graduate in Computer Science from MEI Group of Institutions, India and has undergone short term courses in Customer Support and Finance from the Indian Institute of Management (IIM), Bangalore, India.

Tim Schuh

President North America Operations and Global Business Excellence
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Tim Schuh

President North America Operations and Global Business Excellence
Tim is responsible for ensuring operational excellence across HGS globally. Working closely with local market teams, as well as global support services functions, Tim and his team will help improve the organizational capability of HGS through the design, definition, and implementation of a consistent excellence model across the company.    Prior to joining HGS, Tim was the Chief Customer Experience Officer at hibu, a global media company serving small and medium sized businesses. With over 25 years in the customer experience space, he has worked across all areas of the customer journey, helping clients formulate strategies to grow revenue, increase loyalty, optimize costs, and improve customer experience. He began his BPO career as a finance leader at ITI Marketing Services, a predecessor company to Expert Global Solutions, a $1B+ multi-national BPO. During his 16 years at EGS, Tim held senior level positions in finance, operations, sales, and IT.  In 2006, he joined Sitel as Senior Vice President of Operations. During his 6 years at Sitel, Tim held numerous significant leadership roles, including Group VP, COO of the Americas, and General Manager for Northern Europe. During his BPO career, he has managed teams in more than 20 countries. Tim has a Bachelor of Science degree in Accounting from Northern Kentucky University, and is a licensed Certified Public Accountant. 

Yashwinee GK

Chief Information Officer
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Yashwinee GK

Chief Information Officer
As the Global CIO at HGS, Yashwinee is responsible for driving IT digitization, standardization and global adoption of platforms and systems by leveraging existing and new market facing technologies, internal automation solutions and enterprise suite of applications. She brings in over two decades of experience in the Information Technology and BPM segment. Prior to joining HGS, Yashwinee has worked with organizations like TCS, Cognizant, Syntel, IBM and Firstsource. Starting with programming and consulting, her experience covers Data Warehousing, Business Intelligence, Analytics, Business Transformation and Digitisation. She has enabled strong impact in business growth, new services offerings and cost optimization. Yashwinee is a Bachelor in Electrical Engineering and holds an Executive MBA degree. In addition, she has a MBA from MIT Sloan School of Management in Innovation and Global Leadership.

Sreepathy Viswanathan

Senior Vice President – M&A and Integration
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Sreepathy Viswanathan

Senior Vice President – M&A and Integration

Sree is the global head of M&A and Integration at HGS. He is responsible for identification of targets and partnerships aligned with HGS strategy, completion of due diligence, source funding, negotiation of deal terms, integration planning and execution to deliver targeted results for initial 2 years post closure of deal and relationship management with key stakeholders to achieve the full potential of synergies in a transaction. He joined HGS in 2005 and has led several acquisitions and integrations since then in North America, UK and India.

He brings in 20 years of comprehensive experience in M&A, JVs, Partnerships, business turnaround management, strategic planning and deployment. Sree has worked with Tata's prior joining HGS as head of Strategic Planning, Finance and has set up several joint ventures with leading corporations in North America, Europe and Asia. He has also served in Strategy, Project Management and turnaround assignments with Epson and Siemens.

Sree completed his MBA with High Honors from the University of Chicago, Booth School of Business. He has a Post Graduate Diploma in Business Administration degree from IBS India and a CFA charter from ICFAI University. He is a rank holder and also completed his Bachelor degree in Chemical Engineering with Distinction from Bangalore University, India.

He is based out of USA and works alternatively in our Lisle and NY offices. Sree loves to spend his free time with family, nature trekking, biking, gardening, tennis, reading and travelling to explore new cultures.

Mr. Ramkrishan P. Hinduja

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Mr. Ramkrishan P. Hinduja

Chairman of the Board, Ramkrishan P. Hinduja is a graduate of the Wharton School of Business, University of Pennsylvania. He has held various roles in the Hinduja Group for over 20 years, leading the incubation of start-ups, executing and integrating acquisitions, and managing turnarounds across more than two dozen companies. These span diverse industries ranging from a successful downstream oil distribution business, a leading merchant bank, a GSM telecom business that has grown to become one of the two leading telecom companies in India, a leading Cable MSO business and Business Process Management company, which together employ about 30,000 people.

Starting his career as an analyst and then an auditor in Geneva, Switzerland, Mr. Hinduja is now based in New York. Within the Hinduja Group, his current responsibilities include a geographical role as Regional Chairman for the Americas as well as a sectoral role heading the Technology, Media & Telecom portfolio for the Group. He holds board and committee positions at several Hinduja Group companies and non-profit organizations across diverse industry portfolios ranging from financial services, oil & specialty chemicals, power & energy and health care.

Ms. Shanu S.P. Hinduja

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Ms. Shanu S.P. Hinduja

Ms. Shanu S.P. Hinduja, a senior member of the Hindujas, joins HGS as Co-Chairperson. She is also a board member of Hinduja Bank Switzerland Ltd. She upholds the rich legacy of the family and invigorates the Group with an intuitive yet grounded approach.

She graduated in finance and economics and started a career at Merrill Lynch, Morgan Stanley and Nomura gaining experience in portfolio and asset management. She has a wealth of experience and exposure across the Group's ten sectors, amongst them banking, trading and healthcare. With this experience, her role as Senior Advisor on future strategy and expansion to the Hinduja Group's Chairman, Mr. Srichand P Hinduja, has been of special significance.

Her primary responsibility is to continue the legacy of the Group's Founder, Parmanand D. Hinduja and develop the Group Chairman's vision to improve healthcare and education. These include supporting the Duke of Edinburgh's Award providing Hinduja Scholarships at Cambridge University and Massachusetts General Hospital.

Ms. Hinduja has pioneered the Foundation's work with the Environment, with support as a founding member of the Prince Albert II of Monaco Foundation.

In 2012, Shanu S.P. Hinduja led two important causes, the establishment of the "Dharam Srichand P. Hinduja Fund for Complementary Medicine" at Columbia University, inaugurated by Prince Albert II of Monaco, and sponsorship of the CleanEquity conference in Monaco.

Like the Founder's mother Pahunchbai Hinduja, Shanu S.P. is a spiritual person, whose passion is women's rights, writing and philanthropy. Her life's mission brings a fresh approach to the Hinduja Group by addressing global issues including the environment and creating awareness of sustainable human living.

She will dedicate her efforts to preserve and enhance the wealth for the Group and increase its contribution to society.

Shanu S.P. is the eldest child of Sareeta and Srichand and has two children Karam and Lavanya Hinduja.

    Trustee, Hinduja Foundation UK
    Chairperson, Hinduja Foundation US
    Advisor, Hinduja Foundation Global
    Principal of Arya Hinduja Ventures
    Advisor to Group Chairman

Ms. Vinoo Hinduja

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Ms. Vinoo Hinduja

Ms. Vinoo Hinduja is a B.A. in Business Administration from Richmond College, England, and holds a Diploma in Health Policy and Management from John Hopkins University, USA. She held various senior positions in multinational conglomerate. She received training in (1) The Cromwell Hospital, London (2) Credit Sussie Bank, Geneva (3) Chase Manhattan Bank, London, in areas such as Hospital Administration and Management as well as Banking and Finance.
She is Member of the Governing and Executive Boards of:

    The National Health and Education Society, India;
    Hinduja Foundation;
    P.D.Hinduja National Hospital & Medical Research Centre, Mumbai

Mr. Anil Harish

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Mr. Anil Harish

Mr. Anil Harish has B.A., LL.B., and LL.M. (USA) degrees. He is an Advocate and is a partner of D.M. Harish & Co., a well-known Firm of Advocates and he possesses over thirty-five years of experience in legal practice, specializing in Corporate Law, Income-tax, FEMA and property matters. He is a member of Board of Directors of several companies.

Mr. Anil Harish is member of the Advisory Board of All India Business Council, was Executive Vice President of the Society of Indian Law firms (SILF), and was member of the Managing Committee of Indian Merchants Chamber, ITAT Bar Association and Chamber of Income Tax Consultants. He has written several articles on Legal and Tax matters.

Mr. Rajendra P. Chitale

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Mr. Rajendra P. Chitale

Mr. Rajendra Chitale is a Commerce and Law Graduate and Fellow Member of The Institute of Chartered Accountants of India and is on the Board of several companies. Mr. Chitale is a Managing Partner of M.P. Chitale & Associates (India's only boutique full financial structuring legal and Tax Firm) and M.P.Chitale & Co. (one of the India's leading Accounting and Consulting Firms). He is also a Member of Insurance Advisory Committee (IRDA) and Advisory Committee on Regulations (Competition Commission of India). In the past, Mr. Chitale has served as a Member of High Power Committee constituted in November 1998 to advise on restructuring of Unit Scheme 64, Takeover Panel (SEBI), Company Law Advisory Committee (Government of India), Maharashtra Board for Restructuring State Enterprises, Investor Education & Protection Fund, Advisory Group of Derivatives (SEBI) and India Advisory Board of Bank of America NT&SA. Mr. Chitale has also served in the past as Director of Life Insurance Corporation of India, Unit Trust of India, Small Industries Development Bank of India, National Stock Exchange of India Ltd., and SBI Capital Markets Ltd. Mr. Chitale also authored an acclaimed treatise on interest-tax titled "The Interest-tax Act, 1974-Law & Practice".

Mr. Rangan Mohan

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Mr. Rangan Mohan

Mr. Rangan Mohan is a B.Tech in Chemical Engineering from the University of Madras in India and is a Post Graduate in Management Studies from the prestigious Indian Institute of Management, Ahmedabad. Mr. Mohan started his career with CMC Ltd. and then moved to Wipro Infotech Ltd. before joining Mphasis BFL. Thereafter, Mr. Mohan was the CEO of Global H Software Ltd. Subsequently, Mr. Mohan held the position of 'President and CEO' of IT division of Hinduja TMT Ltd. Mr. Mohan is currently on the Boards of several IT Companies and advising them in their growth strategies. These include Companies engaged in Enterprise Services Management, audio/video embedded software development and Business Intelligence. Mr. Mohan is active in several associations such as NASSCOM - the National Association of Software Companies, CSI - the Computer Society of India and ESC- the Society for Export of Software from India. He is a working member of the IT Committee of the Confederation of Indian lndustry and is a well-respected speaker in several fora such as national and regional level seminars and educational institutions.

Mr. Yashodhan Madhusudan Kale

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Mr. Yashodhan Madhusudan Kale

Yashodhan Madhusudan Kale (“Mr. Kale”), is FCA (England and Wales), a former President of ICAI (1995-96) and was a Member of the International Accounting Standards Board (formerly called IASC) as India representative. Mr. Kale has considerable experience and expertise in professional areas including Corporate Governance, Accounting, Auditing and Corporate Laws.  Mr. Kale is the Group President - Corporate Governance & Development of Hinduja Group Limited for over thirteen years. He is currently a Director of IndusInd Bank Limited and a Member of its Audit Committee. He was a Director of reputed listed and other companies within and outside the Hinduja Group. Mr. Kale was a Member of several committees appointed by the Government, Regulatory bodies and Chamber of Commerce, viz. RBI, NSE, SEBI, Bombay Chamber of Commerce and Industry, etc. 

Mr. Pradeep Mukerjee

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Mr. Pradeep Mukerjee

Mr. Pradeep Mukerjee is Bachelor of Sciences in Physics, IIT- Kharagpur and holds a Masters degree in Personnel Management and Industrial Relations from Tata Institute of Social Sciences, Mumbai. He is also a Professional Certified Coach certified by the International Federation of Coaches, USA.    Mr. Mukerjee has held top management positions in reputed organizations. He has over 31 years of rich corporate experience in India and overseas and has led human resources function for many years. He advises and provides consultancy services to organizations on people matters and coaches leaders and senior executives.    Mr. Mukerjee is a Director of a listed company; a partner of Global HR Lead Partners LLP and a Trustee on the Board of Trustees of SNEHA (NGO in Mumbai).