Blog
Can CPG Brands Build Direct Relationships with Customers?
November 15, 2018 | customer care
Blog
Blog
4 Elements of Effective PHM Campaigns
November 6, 2018 | Healthcare
How Can Customer Service Add Value and Create Sales?
October 31, 2018 | customer care
Blog
Trend 7: Smart Bots&Brains™ Strategy Is at the Heart of CX Transformation
October 17, 2018 | DigiCX
Blog
Blog
Creating a Legendary Social Media CX Strategy
October 1, 2018 | social media
Blog
3 Ways Health Plans Can Improve Risk Score Accuracy
September 25, 2018 | Healthcare
Blog
To Chatbot or Not to Chatbot? The Conversation Continues
September 14, 2018 | chatbot
Blog
Checking in on the CX Industry Disrupters: RPA, AI, Blockchain
September 11, 2018 | robotic process automation
Blog
How Artificial Intelligence Can Transform Payment Integrity
September 5, 2018 | Healthcare
WhatsApp: Have You Considered the CX Benefits?
August 30, 2018 | mobile apps
Nurse Triage Lines: 3.0. Podcast with AxisPoint Health
August 22, 2018 | Healthcare
2018 Trend 5 - Artificial Intelligence (AI) and Customer Service
August 15, 2018 | automation
Blog
Do We Need A BPO Revolution?
August 7, 2018 | business management outsourcing
