HGS and the Military: the Leadership, Loyalty Advantage
By Keith Brickell, Director of Business Development Here at HGS, we’re proud of our military personnel, and we recognize their value as some of the […]
June 2017
Turbo-Charge Your Business with Social Media Marketing
Sachin Karweer, Business Head – HGS-Interactive This is an excerpt of a new series of India’s Leaderspeak with TVNEWS4U LEADERSPEAK: Think Digital With HGS Interactive […]
3 Key Focus Areas of Next-Generation Cloud
Posted by Subramanya C, Chief Technology Officer The cloud is how businesses automate, integrate, and optimize support—and it has matured by leaps and bounds in […]
2017 Trend 3: The Beginning of Channel Guidance
Posted by Parikshit (PK) Kalra, Senior Vice President of Solutions and Capabilities Earlier this year, HGS released a whitepaper on this year’s top 10 trends in customer service. […]
Differentiating and Understanding Roadside Assistance in Emerging Markets
Posted by Anup Sukumar and Nipun Sethi The adoption pattern of Roadside Assistance (RSA) in emerging markets comprises two kinds of vehicle manufacturing companies: The […]
