Contact Center

How Contact Centers Impact Patient Experience
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How Contact Centers Impact Patient Experience

October 4, 2017 | agents

4 Customer Service Lessons from the Equifax Cyberattack

September 12, 2017 | BPO

Adapting Value-Based Principles to the Patient Contact Center

Adapting Value-Based Principles to the Patient Contact Center

September 6, 2017 | BPO

HGS Harvests Gold at CCW Awards Ceremony

July 12, 2017 | BPO

Expert Perspectives: Digital Insights from HfS Research Director

Expert Perspectives: Digital Insights from HfS Research Director

February 1, 2017 | Artificial Intelligence

Disrupter No. 7: Social Profiling

October 26, 2016 | Customer Experience

3 Ways the Cloud Opens Horizons for CX

August 3, 2016 | Cloud

Managing Knowledge Transfer During Contact Center Outsourcing Transition

September 30, 2015 | agents

Impacts of Healthcare Consumerism: Part 2 The Brave New World of Choice: What You Need to Know

June 17, 2015 | Customer Service

Blog

Escape the Contact Center Paradox: Narrow your Focus

March 18, 2015 | BPO

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HGS India

Corporate Office
1st Floor, Gold Hill Square Park, #690
Bommanahalli, Hosur Road, Bangalore 560068
Karnataka India

HGS MENA FZ LLC

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Dubai Internet City
P. O. Box 500165
Dubai, United Arab Emirates
Ph: +97142776880

    HGS UK

    266-270 Gunnersbury Avenue,
    Chiswick, London,
    UK, W4 5QB
    Ph: 0845-194-9295

    HGS Phillipines

    5th Floor HGS Corporate Offices,
    1800 Eastwood Avenue Building,
    Eastwood City Cyberpark,
    Bagumbayan,Quezon City
    434-5300 EXT 2052 | 434-5130 | 434-5123

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    Metropolitan Place,
    99 Wyse Road, Suite 1300
    Dartmouth, NS B3A 4S5

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    Kingston 10 Jamaica

    HGS USA

    HGS USA Corporate Headquarters
    4933 Lincoln Avenue
    Lisle, IL 60532
    Toll Free: 1-888-747-7911
    Fax: 630-968-7383

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