Disrupter 9: Connecting on an Emotional Level
Earlier this year, HGS released a white paper on this year’s 10 customer experience disrupters—those that are sure to alter the CX landscape this year. […]
Earlier this year, HGS released a white paper on this year’s 10 customer experience disrupters—those that are sure to alter the CX landscape this year. […]
Posted by Matthew Vallance I have talked before about social media engagement and how this explosion in channels has changed customer service in the past […]
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