automation

What We Do

Consumer Engagement Solutions

Optimize your consumer journey with solutions that will create memorable and enable an effortless experience

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Business Process Optimization

Run operations efficiently and cost-effectively by optimizing front and back office processes.

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Digital Innovation

With a strong competence in automation and analytics, achieve breakthrough digital transformation.

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Industry Solutions

Automotive

Banking, Financial, And Insurance

Consumer Electronics And Technology

Consumer packaged Goods

Healthcare

Public Sector

Retail

Telecom

Travel And Hospitality
Results
News & Resources
Why HGS
About us
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Talking Transformation EPISODE 1: Today’s Digital Customer Experience: Realizing the Promise of Messaging and Bots

February 12, 2019 | Business transformation

Top Customer Experience Trends 2019, HGS Roundtable: Your Questions, Answered

January 30, 2019 | automation

Re-Engineer, Automate to Avoid Claims Errors

January 23, 2019 | Healthcare

Blog

Machine Learning Enables Payment Integrity to Drive Maximum Claims Cost Savings

November 27, 2018 | automation

Scaling, Sustaining Automation Success: Insights from Our Automation Experts

November 13, 2018 | automation

2018 Trend 5 - Artificial Intelligence (AI) and Customer Service

August 15, 2018 | automation

There’s No Time to Lose: Get Moving on Your Automation Journey

April 18, 2018 | BPO

A Practical Approach to Tackling Automation: Your Questions, Answered

March 14, 2018 | automation

The Top 10 Customer Experience Trends in 2018

January 3, 2018 | analytics

Trend 9: AI, Machine Learning, and Automation

December 6, 2017 | automation

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Consumer Engagement Solutions

Business Process Optimization

Digital Innovation

Automotive

Banking, Financial, And Insurance

Consumer Electronics And Technology

Consumer packaged Goods

Healthcare

Public Sector

Retail

Telecom

Travel And Hospitality

Talking Transformation EPISODE 1: Today’s Digital Customer Experience: Realizing the Promise of Messaging and Bots

Top Customer Experience Trends 2019, HGS Roundtable: Your Questions, Answered

Re-Engineer, Automate to Avoid Claims Errors

Machine Learning Enables Payment Integrity to Drive Maximum Claims Cost Savings

Scaling, Sustaining Automation Success: Insights from Our Automation Experts

2018 Trend 5 - Artificial Intelligence (AI) and Customer Service

There’s No Time to Lose: Get Moving on Your Automation Journey

A Practical Approach to Tackling Automation: Your Questions, Answered

The Top 10 Customer Experience Trends in 2018

Trend 9: AI, Machine Learning, and Automation

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