cx | TeamHGS

D
B-W
B-y
A-
A
A+

What We Do

Consumer Engagement Solutions

Optimize your consumer journey with solutions that will create memorable and effortless experiences.

Learn More

Business Process Optimization

Run operations efficiently and cost-effectively by optimizing front and back office processes.

Learn More

Digital Innovation

With a strong competence in automation and analytics, achieve breakthrough digital transformation.

Learn More
Industry Solutions

Automotive

Banking & Financial

Consumer Electronics & Technology

Consumer packaged Goods

Healthcare

Insurance

Public Sector

Retail & ecommerce

Telecom

Travel & Hospitality
Results
News & Resources
Why HGS
About us
Careers

Picking Up the Pace: Healthcare’s Evolution to Social Media

February 5, 2020 | Healthcare

I See You, Staging Better CX, Using Video

I See You: Staging Better CX, Using Video

June 20, 2018 | BPO

Using Voice of the Customer Analytics for Change: Your Questions, Answered

July 19, 2017 | analytics

3 Key Focus Areas of Next-Generation Cloud

3 Key Focus Areas of Next-Generation Cloud

June 21, 2017 | consumer electronics

2017 Trend 3: The Beginning of Channel Guidance

June 14, 2017 | chat

In Conversation with a Chatbot : Speaking the Language of Today's CX

May 31, 2017 | Artificial Intelligence

Customer Journey Mapping: Our Attendees Speak

May 24, 2017 | Customer journey mapping

What’s Next in CX: Top 10 Trends to Reduce Customer Effort in 2017

January 18, 2017 | Artificial Intelligence

Blog

Disrupter 10 - Digital Transformation to Unify the Customer Experience

December 21, 2016 | Customer Experience

Connecting the Dots for a World-Class Consumer Experience: with Jarden Consumer Solutions Consumer Services Team

December 7, 2016 | consumer care

Subscribe to cx

Campaign slider

Stay informed with our Covid-19 resources and insights.