omnichannel | TeamHGS

Solutions

Customer Engagement

Communicate with customers via multiple channels to address customer service, sales, and support.

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Business Process Optimization

Run operations efficiently and cost-effectively by optimizing front and back office processes.

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Digital Transformation

With a strong competence in automation and analytics, achieve breakthrough digital transformation.

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Industries

Automotive

Banking, Financial, And Insurance

Consumer Electronics And Technology

Consumer packaged Goods

Healthcare

Public Sector

Retail

Telecom

Travel And Hospitality
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Omnichannel: Are We There Yet?

December 5, 2018 | omnichannel

What Is Omnichannel CRM?

What Is Omnichannel CRM?

May 17, 2018 | omnichannel

Customer Experience Trend 4: Contextual Knowledge Bases for Personalization, Prediction

July 26, 2017 | BPO

Connecting the Dots for a World-Class Consumer Experience: with Jarden Consumer Solutions Consumer Services Team

December 7, 2016 | consumer care

How to Overcome Omnichannel Challenges: Get the Answers from Our Expert

November 16, 2016 | Customer Experience

5 Ways to Revamp Your Approach to Customer Service

November 25, 2015 | Customer Experience

Healthcare Consumerism III: Reconsidering and Redefining Engagement

October 16, 2015 | Customer Service

How to Get Omni-Channel Right

August 19, 2015 | BMP

Driving Growth & Revenue: HGS’s Crucial Value-Add

November 18, 2014 | BPM

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