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Smarter Automation: 3 Elements of Good Governance

December 4, 2019 | automation

Blog

Outsourcing in Jamaica: Your Questions, Answered

November 26, 2019 | business process management

Blog

Evolving the Banking Consumer Journey: Experience to Meet Expectations

November 13, 2019 | banking

Trend 10: Expert Management of Increasing Business Complexity and Digital Transformation by BPOs

October 29, 2019 | business process outsourcing

How To Deliver EPIC Social Media Engagement?: Our HGS Pundits Weigh In

October 23, 2019 | social media

customer journey

Consumer Journey: Improving Value One Interaction at a Time

April 10, 2019 | customer journey

Talking Transformation EPISODE 1: Today’s Digital Customer Experience: Realizing the Promise of Messaging and Bots

February 12, 2019 | Business transformation

HGS Roundtable: Top Customer Experience (CX) Trends in 2019

January 9, 2019 | Customer Experience

WhatsApp: Have You Considered the CX Benefits?

August 30, 2018 | mobile apps

2018 Trend 5 - Artificial Intelligence (AI) and Customer Service

August 15, 2018 | automation

Blog

Do We Need A BPO Revolution?

August 7, 2018 | business management outsourcing

Blog

How to Create Epic Social Media Customer Service: Do You Have a Game Plan?

August 1, 2018 | social media

2018 Trend 4: Emojis Make Digital Conversations More Emotional, Expressive

2018 Trend 4: Emojis Make Digital Conversations More Emotional, Expressive

July 12, 2018 | business management outsourcing

Why Should You Consistently Check the Maturity of your Enterprise Information Security System?

Why Should You Consistently Check the Maturity of your Enterprise Information Security System?

July 9, 2018 | business process outsourcing

I See You, Staging Better CX, Using Video

I See You: Staging Better CX, Using Video

June 20, 2018 | BPO

3 Ways Social Media Can Make (or Break) Your CX
Blog

3 Ways Social Media Can Make (or Break) Your CX

June 11, 2018

Creating Brand Distinction, Optimizing CX with Channel Management

Creating Brand Distinction, Optimizing CX with Channel Management

May 9, 2018 | BPO

Ask the Experts: Predictions for the Future of Customer Experience

Ask the Experts: Predictions for the Future of Customer Experience

May 2, 2018 | BPO

What Is Good Customer Service? Start with Answers to 5 Questions

What Is Good Customer Service? Start with Answers to 5 Questions

April 25, 2018 | BPO

HGS India

Corporate Office
1st Floor, Gold Hill Square Park, #690
Bommanahalli, Hosur Road, Bangalore 560068
Karnataka India

HGS MENA FZ LLC

305, Floor 3, Building #3
Dubai Internet City
P. O. Box 500165
Dubai, United Arab Emirates
Ph: +97142776880

    HGS UK

    266-270 Gunnersbury Avenue,
    Chiswick, London,
    UK, W4 5QB
    Ph: 0845-194-9295

    HGS Phillipines

    5th Floor HGS Corporate Offices,
    1800 Eastwood Avenue Building,
    Eastwood City Cyberpark,
    Bagumbayan,Quezon City
    434-5300 EXT 2052 | 434-5130 | 434-5123

    HGS Canada

    Metropolitan Place,
    99 Wyse Road, Suite 1300
    Dartmouth, NS B3A 4S5

    HGS Jamaica

    113/113 A Constant Spring Rd.,
    Kingston 10 Jamaica

    HGS USA

    HGS USA Corporate Headquarters
    4933 Lincoln Avenue
    Lisle, IL 60532
    Toll Free: 1-888-747-7911
    Fax: 630-968-7383

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