Client Testimonials

UK Visas and Immigration International Enquiry Service

Having a supplier that is adept at managing complex self-service projects has proven invaluable., HGS is providing strategic as well as operational support as we continue to define the role of digital channels in UK Visa and Immigration.

Alison Sharpe - Service Manager

NGO

I want to express my deepest appreciation for the help, support, and opportunities you all have offered me on executing a successful T20 world cup. I feel very grateful to all of you. Without your help, I doubt we would have been able to carry out a mega event in such a proficient manner.

Founder and Director

North America's Largest Window and Door Manufacturer

To our valued business partners at HGS, I would like to extend a sincere Thank You for the work you have done supporting our new line of business. It has been made abundantly clear, that through your efforts we have achieved significant reduction in escalated calls, executive contacts and frustrated customers.

With your successful implementation of this process, you have taken a potentially negative customer experience and turned it into a better experience where the customer is involved in the decision making process, thus strengthening our brand and increasing our reputation in the marketplace.

It is with great anticipation that I await of even more positive feedback from our customers as you continue to offer these new options to our customers.

Senior Vice President

Leading Provider of Communications and Media Services

In the past year, HGS, due to flexibility and adoptability, managed to secure a few additional projects, and now two new business lines. Their performance ranks among highest between the other vendors here.

Vendor Manager

World's Largest Car Sharing and Car Club Service

I wanted to take quick moment to acknowledge the help of the HGS team. They've been an excellent partner for us as we try to get back on our feet. At times over the past 72 hours, they have been our ears while we've hit the pavement to confirm the status of locations and vehicles. Through our partnership we've been able to help thousands of members get on their way safely in very trying times. I have seen in tickets members looking to evacuate, get to loved ones, and help friends and family. HGS has been great in handling all situations, in some cases with blind knowledge while we've been assessing our inventory and fleet. Thank you HGS team. You were extremely helpful.

National Member Services Manager