Consumer Electronics CompanyFor the first time since we began using vendors in 2009, [HGS] has hit every contractual metric in a month. We’re very pleased with the HGS team.
UK Visas and Immigration International Enquiry ServiceHaving a supplier that is adept at managing complex self-service projects has proven invaluable., HGS is providing strategic as well as operational support as we continue to define the role of digital channels in UK Visa and Immigration.
NGOI want to express my deepest appreciation for the help, support, and opportunities you all have offered me on executing a successful T20 world cup. I feel very grateful to all of you. Without your help, I doubt we would have been able to carry out a mega event in such a proficient manner.
North America's Largest Window and Door Manufacturer
To our valued business partners at HGS, I would like to extend a sincere Thank You for the work you have done supporting our new line of business. It has been made abundantly clear, that through your efforts we have achieved significant reduction in escalated calls, executive contacts and frustrated customers.
With your successful implementation of this process, you have taken a potentially negative customer experience and turned it into a better experience where the customer is involved in the decision making process, thus strengthening our brand and increasing our reputation in the marketplace.
It is with great anticipation that I await of even more positive feedback from our customers as you continue to offer these new options to our customers.
Leading Provider of Communications and Media ServicesIn the past year, HGS, due to flexibility and adoptability, managed to secure a few additional projects, and now two new business lines. Their performance ranks among highest between the other vendors here.