Client Testimonials

Fortune 50 Healthcare Company

Your management team recently shared with us your successful quality scores. You make a difference every day and we are very pleased to have you as a part of our team and appreciate your dedication to doing outstanding work.
Head of Customer Service and Processing

Fortune 50 Healthcare Company

As you might expect, we were pleased with the recoveries considering the age of the receivable we placed, but what really excited our team was their level of partnering with the staff and management. This was a significant benefit we derived from the engagement and as a result of their informative monthly reporting, we were able to address areas of opportunity and prevent future accounts from aging.
Customer Service Manager

North America's Leading Provider of Property & Casualty Claims Management Solutions

Please extend a special thanks to your team from us for delivering excellent results! I personally want to thank you all for a solid partnership and relentless focus on quality and delivery! We are jointly exceeding the expectations of our customers and, as we all know, the best results are when the client is happy! Keep up the excellent work. We sincerely appreciate the partnership.
Customer Service Manager

London Organising Committee for the Olympic Games

The customer experience was our absolute priority and HGS went the extra mile to deliver excellence. We certainly threw them some curve balls in the process, but they caught every one of them. We soon stopped thinking of them as suppliers, they became part of us.
Senior Contact Centre Manager

World's Largest Car Sharing and Car Club Service

I appreciate the tireless work you've done this week. I think it is extraordinary that we have such a partner working beside us at the Home Office and our dedicated team in New York in the trying times that faced us in the last few days. Hurricanes and other disasters of this magnitude bring great uncertainty and fear.

In your collaborative work with us, members and employees alike have shared in many moments of triumph over the last few days and to that, I tip my hat. You folks have successfully aided thousands of members get on their way and reclaim some sense of normalcy when they stepped into the one of our vehicles you helped secure for them.

I want to express my own gratitude and look forward to hopefully seeing you all soon to toast the successes of this week and the many successes awaiting all of us in the days and weeks to come.

National Member Services Manager