Public Sector

Helping government deliver cost effective digital services to the public.

Good Government Starts with Good Service

Public Sector

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Digital First Solutions

Deliver 24/7 digital customer services to the public, ensuring cost effectiveness and efficiency at all times.

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Better Citizen Outcomes

As a Crown Commercial Service Supplier with over 10 years of government partnership, we optimise citizen interactions.

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Robotic Process Automation

Robotic process automation is transforming back-and front-office tasks, speeding up times to help the public.

Make Access to Government Services Easy and Effective


A Trusted Government Partner for More than a Decade

Discover how we’re digitally transforming Government service.

Public Sector

Partnering with Universities and Community to Deliver Exceptional Service for a Student Loans Company

A student loans company provides loans and grants to UK university students. The client

Public Sector

HGS Moves Needle on Sales and Retention for Fujitsu, UK Post Office

Since 2010, the UK Post Office has held a working partnership with Fujitsu, a Fortune

Public Sector

Comprehensive Knowledge Base Drives Consistency and Transparency

HGS provides support to citizens residing in the UK and abroad in completing

Public Sector

Nation-wide Energy Savings Helpline for the UK Department of Energy and Climate Change

The client wanted HGS to deliver a cost effective energy advice service by creating an

10 Years of Experience and

A Crown Commercial Service Supplier

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Armed with our deep public sector expertise, you can anticipate previously unidentified CX needs.