By Subramanya C, CTO at Hinduja Global Solutions
The Business Process Management (BPM) industry is uniquely positioned when it comes to enterprise risk management: the breadth and the depth of the work we do on behalf of clients requires that we have a keen understanding of the risk landscape and the sophisticated systems in place to help protect information as intellectual capital. BPM companies serve clients of all industries and geographies; utilize every kind of technology from call centers to Artificial Intelligence; and are always on, 24 hours a day, 365 days a year. BPM companies must always be observing, advising and advancing risk management methodologies to maintain organizational success as well as client success.
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