HGS Recognized by Frost & Sullivan for Breakthrough Social Media Customer Care

Frost & Sullivan has recognized HGS, a global business process management leader, with its 2019 Award for Customer Service Leadership. According to the Frost & Sullivan market analysis, HGS’s unique HGS EPIC™ social care program sets the company apart in the competitive customer care landscape.

Read the full press release on the website.

Read more about the award.

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How can you achieve HGS EPIC™ Social Care to drive real outcomes?

Find out why HFS Research named HGS a Thought Leader in their Top 10 report


Top Customer Experience Trends in 2019

Ebook: Accelerating the 360° Customer View: Data-Driven Approach to Hyper-Personalization

Is your social media team protecting your brand?