News

Leveraging data to lower roadside assistance expenses

Featuring Dennis M. Harrison, VP Business Development

 

The use of bots in roadside assistance services can help stranded drivers instantly access help — without waiting on the phone. During inclement weather conditions, trucks can break down on the highway, often causing manual service lines to not be responsive due to excess volume of assistance requests. A bot circumvents this issue as it can respond to every driver at any point in time, take down details and instantly look for service options in the vicinity.

 

Read the Full Article Published In FreightWaves