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Payers weigh in on Cadillac tax, digitization and more for 2016

Anand Natampalli, MBA, vice president of global business development at HGS, says the biggest trend in the market right now is outsourcing:

Many health insurance organizations are seeking to augment their sales teams in order to meet increased direct-to-consumer sales. Normally, this would require leveraging an ineffective “staffing-up and staffing-down” approach. However, to successfully adapt to the cyclical nature of the market, more insurance organizations are opting for business process outsourcing.

Source : Healthcare Drive