The role of intelligent automation in reducing waste and improving efficiency in the revenue cycle

By Dan Hillman, VP Business Development

Intelligent automation technologies including robotic process automation (RPA), machine learning and artificial intelligence offer a way to reduce revenue cycle expense and drive down the overall cost to collect, a critical metric of any revenue cycle. The goal behind applying intelligent automation in many cases is to improve the efficacy of problem diagnosis and root cause analysis and to then minimize the often routine and rote processing tasks, allowing staff to focus on exceptions.

Read the full article published in HFMA (Healthcare Financial Management Association)