HGS Global Marketing Leader, Andrew Kokes, explains how tools and technology like predictive analytics, data science and chatbots can help companies create a digital experience that customers not only want, but need.
Anthony Joseph, President – Global Human Resources, HGS wrote an opinion piece for ETHRWorld on how the Talent Acquisition will change in the new normal.
Healthcare organizations can align with tools and expertise to reduce abrasion and better navigate the rising costs associated with quality care. Vamshi Anand, Business Analytics Lead at HGS Digital, explains how payers and providers can use data technology to better collaborate.
Billing is a critical component of every physician practice, yet requires dedicated attention to get right. Dan Schulte, SVP of Healthcare at HGS, explains how physician practices can benefit from medical billing outsourcing, and how they can select a great partner to ensure success.
Outsourcing is becoming an increasingly important tool in the payer and provider toolbox as they battle the financial crisis brought on by COVID-19. In this article, Kevin Nolan shares some of the top misconceptions about outsourcing, as well as the realities of how outsourcing services can cut costs, streamline business processes and deliver excellence to customers.
Nat Radhakrishnan, President and Global Chief Innovation Office, HGS in an interview ETCIO discussed about the use of analytics at HGS and how important is analytics for enterprises.
Marco Colaiacovo of HGS breaks down how organizations can ensure a compliant virtual environment with a two-pronged approach that comprises both a technical solution and a people-process solution.
As COVID-19 continues to disrupt the healthcare industry, many providers are turning to AI technology to support their revenue cycle management strategies. Dan Schulte shares 9 ways AI can help healthcare organizations navigate through these trying times.
Amanda Sternquist of HGS Digital, believes that owned conversations coming from social channels provide much more value than just emails and phone-based interactions, so companies need to incorporate smart solutions that can account for and respond to these interactions efficiently.
Avesh Jha, SVP – OD&PM, HGS wrote an opinion piece for Human Capital on the importance of skilling and upskilling. He said that HR and Learning & Development professionals of today must be skilled to facilitate an environment, both in policy and practice, where people with diverse experiences succeed as a unified and strong unit.
Hinduja Global Solutions (HGS) has announced its audited Fourth Quarter and Full-Year Results for FY2020.
Partha was profiled by Entrepreneur India magazine under its ‘Life- Books’ column. The story says that Partha has been an avid reader since childhood. However, off late, his reading has gone down quite a bit. He is now intent on getting his reading habit back. Kindle has helped, because he can buy books at will without having to step out
Venu Gooty, HGS Digital Director of Strategy Services shares his views on best ways for an organization to evaluate customer data platform vendors, evaluate the state of their data, and gain maximum value from existing systems during customer data management Implementation.
In these difficult times, front-line nurse triage hotlines can both reduce patient anxiety and enable providers to focus on critical cases, keeping them dedicated to their essential core missions.
AdGully interviewed Sachin Karweer, Business Head, HGS Interactive (HGSi) on how HGSi was able to keep the brand recall value of Berger Paints high during the lockdown in India
Subramanya C, Global CTO and CEO – HGS MENA shared his views as a panelist at Bloomberg | Quint Virtual Round Table on the Future of Growth