Remote Is on the Rise: Embracing Work@Home
December 12, 2018 | work culture
Omnichannel: Are We There Yet?
December 5, 2018 | omnichannel
Telecom
In-depth Voice of Customer Analytics and Increased Conversion Rate for a Major Indian Telecom Giant
Objective There are numerous telecom service providers in India, and each player offers
Blog
Can CPG Brands Build Direct Relationships with Customers?
November 15, 2018 | customer care
4 Elements of Effective PHM Campaigns
November 6, 2018 | Healthcare
How Can Customer Service Add Value and Create Sales?
October 31, 2018 | customer care
Travel and Hospitality
Providing Holistic Support, Achieving 100% Compliance for Global Logistics Company
OBJECTIVE In 2016, a global transport, logistics, and energy company was operating from
