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Employing Clinical Process Outsourcing to Drive Down Medical Costs for Major Payer

Employing Clinical Process Outsourcing to Drive Down Medical Costs for Major Payer

Case Study
Driving Sales Conversion Spike, Enhanced CSAT for Travel and Transit Leader

Driving Sales Conversion Spike, Enhanced CSAT for Travel and Transit Leader

Machine Learning Enables Payment Integrity to Drive Maximum Claims Cost Savings

November 27, 2018 | automation

Blog

Scaling, Sustaining Automation Success: Insights from Our Automation Experts

November 13, 2018 | automation

4 Elements of Effective PHM Campaigns

November 6, 2018 | Healthcare

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Partnering for Better Outcomes

HGS Services for Healthcare Payers

Blog

3 Ways Health Plans Can Improve Risk Score Accuracy

September 25, 2018 | Healthcare

Checking in on the CX Industry Disrupters: RPA, AI, Blockchain

September 11, 2018 | robotic process automation

How Artificial Intelligence Can Transform Payment Integrity

September 5, 2018 | Healthcare

Brochure
Reengineering and Innovating to Drive Dramatic Savings with HGS Payment Integrity

Reengineering and Innovating to Drive Dramatic Savings with HGS Payment Integrity

Case Study

Driving $70 Million in Savings for a Workers' Comp Payer

Blog

Nurse Triage Lines: 3.0. Podcast with AxisPoint Health

August 22, 2018 | Healthcare

Brochure

HGS Medical Cost Management Services

Blog

2018 Trend 5 - Artificial Intelligence (AI) and Customer Service

August 15, 2018 | automation

How to Create Legendary Social Media Customer Service: Do You Have a Game Plan?

August 1, 2018 | social media

2018 Trend 4: Emojis Make Digital Conversations More Emotional, Expressive

2018 Trend 4: Emojis Make Digital Conversations More Emotional, Expressive

July 12, 2018 | business management outsourcing

Assessing Your Outsourcing Services Maturity
Blog

Assessing Your Outsourcing Services Maturity

June 29, 2018 | Healthcare

I See You, Staging Better CX, Using Video

I See You: Staging Better CX, Using Video

June 20, 2018 | BPO

3 Ways Social Media Can Make (or Break) Your CX

3 Ways Social Media Can Make (or Break) Your CX

June 11, 2018

3 Ways Healthcare Engagement Models Differ from Other Industries
Blog

3 Ways Healthcare Engagement Models Differ from Other Industries

May 23, 2018 | BPO

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