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What We Do

Consumer Engagement Solutions

Optimize your consumer journey with solutions that will create memorable and effortless experiences.

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Business Process Optimization

Run operations efficiently and cost-effectively by optimizing front and back office processes.

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With a strong competence in automation and analytics, achieve breakthrough digital transformation.

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Blog

20/20 Vision: 9 Trends at the Heart of Tomorrow’s Healthcare

January 6, 2020 | Healthcare

Blog

5 NGPX2019 Insights from a First-Time Attendee

December 12, 2019 | Healthcare

Blog

Smarter Automation: 3 Elements of Good Governance

December 4, 2019 | automation

Blog

Medical Credentialing: A Safeguard Worthy of Significant Support

November 20, 2019 | Healthcare

Jamaica business process outsourcing

Blog

Jamaica Outsourcing Enhances CSAT: Here Are Two Key Ways

November 5, 2019 | business process outsourcing

Trend 9: More Empowered Consumers Have Access to their Electronic Health Data

October 16, 2019 | Healthcare

Workers’ Compensation: Return-to-Work Focus to Drive Savings, TAT, and SLA Excellence

Delivering Innovation and $20 Million in Annual Savings for Workers’ Compensation Administrator

Blog

Social Determinants of Health and Impacting Highest-Need Populations: Your Questions, Answered

September 17, 2019 | Healthcare

Provider Database Management

Blog

Next Frontier in Healthcare Claims Automation

September 11, 2019 | Healthcare

HGS Jamaica Site Delivers Record Provider Satisfaction for Leading Health Insurer

Blog

Pre-Pay, Post-Pay, and Blended Payment Integrity: Prevention worth the Cure

August 28, 2019 | Healthcare

Blog

Pulse Check on Healthcare Delivery Transformation

July 31, 2019 | Healthcare

Spotlight Story

Pulse Check on Healthcare Delivery Transformation

Healthcare Provider Journey

Blog

3 Ways Collaborative Care Can Drive Better Outcomes

June 19, 2019 | Healthcare

Using Analytics to Improve Financial Recovery by 80% for Healthcare System Leader

Blog

3 Effective Ways to Enhance Customer Experience Using Cognitive and Analytics Solutions

May 22, 2019 | analytics

Blog

Volume-to-Value Shift Drives Surge in Demand for Revenue Cycle Management Outsourcing

May 1, 2019 | Healthcare

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20/20 Vision: 9 Trends at the Heart of Tomorrow's Healthcare

The Top 10 Customer Experience Trends of 2020

CX Trends 2020: The State of the Industry

Is your social media team protecting your brand?