Resources | TeamHGS

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What We Do

Consumer Engagement Solutions

Optimize your consumer journey with solutions that will create memorable and effortless experiences.

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Business Process Optimization

Run operations efficiently and cost-effectively by optimizing front and back office processes.

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Digital Innovation

With a strong competence in automation and analytics, achieve breakthrough digital transformation.

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News & Resources
Why HGS
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Champion Challenging and Winning: Agile Migration to Facets®

Provider: COVID-19 Call Triage & Hotline

Payer: COVID-19 Call Triage & Hotline

Steering Nearly 60% Collections Improvement for a Health System

Supporting DME Provider Growth with Stellar Collections

Blog

For a More Holistic SDoH Picture, Look at Social Determinants of Mental Health

March 5, 2020 | Healthcare

Picking Up the Pace: Healthcare’s Evolution to Social Media

February 5, 2020 | Healthcare

Smarter Automation: 3 Elements of Good Governance

January 23, 2020 | automation

Social Determinants of Health: Insights from our Experts

January 21, 2020 | Healthcare

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Blog

20/20 Vision: 9 Trends at the Heart of Tomorrow’s Healthcare

January 6, 2020 | Healthcare

5 NGPX2019 Insights from a First-Time Attendee

December 12, 2019 | Healthcare

Medical Credentialing: A Safeguard Worthy of Significant Support

November 20, 2019 | Healthcare

Jamaica business process outsourcing

Jamaica Outsourcing Enhances CSAT: Here Are Two Key Ways

November 5, 2019 | business process outsourcing

Blog

Trend 9: More Empowered Consumers Have Access to their Electronic Health Data

October 16, 2019 | Healthcare

Workers’ Compensation: Return-to-Work Focus to Drive Savings, TAT, and SLA Excellence

Delivering Innovation and $20 Million in Annual Savings for Workers’ Compensation Administrator

Blog

Social Determinants of Health and Impacting Highest-Need Populations: Your Questions, Answered

September 17, 2019 | Healthcare

Provider Database Management

Next Frontier in Healthcare Claims Automation

September 11, 2019 | Healthcare

HGS Jamaica Site Delivers Record Provider Satisfaction for Leading Health Insurer

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Stay informed with our Covid-19 resources and insights.