Newsroom Overview

Newsroom Overview

  • HGS Opens Its Flexible Work@Home Platform to New Customers Across Canada

    15th November, 2017 | Dartmouth, NS, Canada

    Hinduja Global Solutions Limited (HGS), (a company listed on NSE & BSE in India), a global leader in customer experience management, announced the expansion of its Work at Home platform designed to provide greater flexibility to employees and clients.

    Read more Share
     
  • BTVi – Interview with Partha DeSarkar, CEO, HGS on Q2 FY2018 Results

    09th November, 2017 | Online
    Read more Share
     
  • ET Now – Interview with Partha DeSarkar, CEO, HGS on Q2 FY2018 Results

    09th November, 2017 | Online
    Read more Share
     
  • HGS announces results for Q2 FY2018

    08th November, 2017 | Bangalore
    Read more Share
     

Spotlight Stories

  • HGS DigiCX® Driving Digital Transformation in Customer Experience

    Online
    Yashwini GK talks about HGS driving a new digital customer experience standard across industries, The Unified Customer Engagement Strategy. – " Ultimately a great customer experience system complements the overall business objectives of an enterprise. At HGS we understand these opportunities and develop solutions that are contextual and profitable."
    Read more  
     

HGS Updates

Sign up to receive company updates and releases by email or news feed.

Video Overview

HGS Military Outreach

HGS Military Outreach

HGS as the Center of Excellence for Automated Enterprise

HGS Voice Center of Excellence in India

HGS Voice Center of Excellence in India

HGS Health Center of Excellence in India

HGS Health Center of Excellence in India

Automation to Help Get the Right Answer Fast

Automation to Help Get the Right Answer Fast

DigiCX Introduction

DigiCX: Service is a Two-Way Conversation

DigiCX: Personalized Connections for a Luxury Brand Experience

DigiCX: High Empathy Customer Support

DigiCX: High Empathy Customer Support

HGS’s Digital Natural Assist help your customers to help themselves

Who is HGS?

Customer Experience as a competitive advantage

Customer Experience as a competitive advantage

Robotic Process Automation driving cost simplification & reducing time

Leveraging analytics to drive customer retention & improve agent performance

Leveraging analytics to drive customer retention & improve agent performance

Analytics to drive retention and individual development

Visionary approach to a Unified Customer Interaction Strategy

HGS helps save lives

Optimize each touch-point along the customer journey with HGS

Customer self-service starts with knowing the customer

Building a brand online is critical to compete