Events

Date: 10th January, 2018
2018-01-10 11:00
Venue: Online Online Online
From what’s new in artificial intelligence and automation to preparing for a virtual workforce, we’ll unpack the latest trends in customer experience to ensure you’re fully prepared to succeed in 2018. Join HGS VP of Solutions and Capabilities, Lauren Kindzierski, as she shares the latest advances in:
  • Service Delivery
  • Channel Expansion
  • Analytics
Register now
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Date: 14th January, 2018 to 17th January, 2018
2018-01-14 (All day)
Venue: Las Vegas, USA Las Vegas, USA Las Vegas, USA
The 20th Annual HFMA Western Region Symposium is anticipated to be the largest HFMA event next to ANI in the country! Create amazing networking opportunities, the most relevant and compelling education and the largest exhibition area next to ANI for vendors to showcase their products and services. Click here to know more.
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Date: 18th February, 2018 to 21st February, 2018
2018-02-18 09:00
Venue: Orlando, FL Orlando, FL Orlando, FL

The race to deliver the most affordable and efficient services is on, how do you make sense of the opportunities and then maximize them?

Join IAOP and hundreds of customers, service providers, advisors and academics, at the Renaissance Orlando, in Orlando, Florida, as we examine these and other topics critical to your success. Click here to know more. 

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Date: 12th March, 2018 to 14th March, 2018
2018-03-12 (All day)
Venue: Charleston, USA Charleston, USA Charleston, USA

The new competitive landscape is focused on Customer Experience across the enterprise. For service leaders this means delivering meaningful customer engagement across all channels.

Find a laser focused discussion for customer service experience leaders, sessions designed to promote candid conversation and one-to-one engagement, with your industry peers. Tailor your experience by choosing from Beginner and Advanced sessions. Hear from and network with organizations that are on the forefront of customer service greatness. Click here to know more.

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Date: 08th April, 2018 to 11th April, 2018
2018-04-08 (All day)
Venue: Marco Island, Florida, USA Marco Island, Florida, USA Marco Island, Florida, USA
This event is a hub of ideas, inspiration, and industry connections for customer service and customer contact executives who strive to innovate the customer experience. Click here to know more. 
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Date: 11th June, 2018 to 13th June, 2018
2018-06-11 (All day)
Venue: Dublin, Ireland Dublin, Ireland Dublin, Ireland
This event is a hub of ideas, inspiration, and industry connections for customer service and customer contact executives who strive to innovate the customer experience. Customer Contact East will prepare you for the future of customer care by providing pragmatic real world experiences, insight, best practices and tools for embracing and accelerating digital transformation. Click here to know more. 
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