Get a sneak peek into the results of the first ever “State Of Customer Experience” Survey. CANAM Research, together with HGS, surveyed close to 100 customer experience executives to find out what they’re prioritizing in 2018. Register now
The race to deliver the most affordable and efficient services is on, how do you make sense of the opportunities and then maximize them?
Join IAOP and hundreds of customers, service providers, advisors and academics, at the Renaissance Orlando, in Orlando, Florida, as we examine these and other topics critical to your success. Click here to know more.
The new competitive landscape is focused on Customer Experience across the enterprise. For service leaders this means delivering meaningful customer engagement across all channels.
Find a laser focused discussion for customer service experience leaders, sessions designed to promote candid conversation and one-to-one engagement, with your industry peers. Tailor your experience by choosing from Beginner and Advanced sessions. Hear from and network with organizations that are on the forefront of customer service greatness. Click here to know more.