Digital disruption has already revolutionized industries across the globe, and the customer service industry is no exception. At the current rate, digital is expected to overtake voice in 2018. Is your contact center ready? Join HGS VP of Solutions and Capabilities Lauren Kindzierski together with special guest John Gibney, Senior Customer Service Manager, Jarden Customer Solutions as they cover:
Success in any business today relies on putting customers before anything else, with Danone Nutricia being a leading example. Danone’s customer service department provides support to parents during the first 1000 days of a baby’s life. The team of dedicated midwives, nutritionists and customer experience professionals demonstrates Danone’s brand commitments to consumers across the country. At this event learn how to…
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HGS is a proud partner of Digital Government 2018.
Whether you are looking to overcome challenges related to fulfilling the Government Transformation Strategy, want to identify potential areas of collaboration or enhance the public's experience of interacting with services online; Digital Government 2018 is your opportunity to network and share best practice with industry leaders.
HGS is one of a select few suppliers on the Crown Commercial Framework with the experience and expertise to support Government with it's digital transformation strategy.
For more information, please contact Rob Irons, Head of Public Sector at HGS - email@example.com