Maximizing Value with RPA Innovation for a Major Payer’s Claims Processing
As one of the world’s largest healthcare payers, this HGS client works closely with brokers and consultants to develop innovative programs; help individuals and families improve their health, well-being, and sense of security; and lower their medical costs.
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Case Studies
A library of our success…
Value selling drives animal health company’s success, inside sales team increases sales by $2.23M with 2.7x ROI
Summary This company was looking for a cost-effective solution to tap into the revenue
Speech analytics improves NPS® by 3% and enhances work-at-home security during the pandemic
Summary The arrival of the pandemic had a dramatic impact on credit card usage. For one
Regional bank realigns for growth with a CX modernization roadmap
Summary A financial services company in the Caribbean has long delivered personalized,
Inventory automation enables $11M in savings for agriculture giant
Summary The client is an agriculture giant who chose HGS’s scalable contact center
Leading physician network provider improves data accuracy with PDM, saving nearly $1 million
Overview A leading physician network provider saved nearly $1 million, improved data
Claims automation saves $1.5 million annually for leading payer
Overview A leading payer achieved $1.5 million through HGS’s claims automation, with 7
Accelerating claims reimbursement with HGS clinical denials advanced recovery
Business Challenges Today’s health providers can no longer afford to view clinical
Cognitive intake automation cuts costs by up to 50% for leading healthcare company
Summary A leading national health insurance company used HGS’s intelligent machine
HGS Work@Home enables 20% growth in FTEs in the backdrop of government-mandated wage increase
Summary Following a government-mandated wage increase of 21%, a leading communications
HGS PULSE platform drives 40% improvement in reporting efficiency
About the client As one of the leading tobacco marketers, the client has enjoyed a long