Client Case Study

Maximizing Value with RPA Innovation for a Major Payer’s Claims Processing

As one of the world’s largest healthcare payers, this HGS client works closely with brokers and consultants to develop innovative programs; help individuals and families improve their health, well-being, and sense of security; and lower their medical costs. 

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Case Studies

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Healthcare

Using Analytics to Improve Financial Recovery by 80% for Healthcare System Leader

When a three-hospital health system in southeastern Pennsylvania was in search of

Telecom

Partnership Evolution Driving Vendor of Choice Value with Stellar Retention, Quality

The India telecom marketplace is highly competitive, with leading players challenged to

CPG

Driving New Revenue, Efficiencies, and Industry-Leading CX

Driving New Revenue, Efficiencies, and Industry-Leading CX OBJECTIVE In the hyper

Significant Cost Savings and Retention for a Leading Telecom Provider
Telecom

Significant Cost Savings and Retention for a Leading Telecom Provider

OBJECTIVE In July 2012 the UK telco giant, TalkTalk, agreed to a deal that would see

Five-Hospital Health System in Southeastern Pennsylvania
Healthcare

Five-Hospital Health System in Southeastern Pennsylvania

OBJECTIVE Workers’ compensation billing and collections are still as paper intensive,

CPG

Solution Innovation and Employee Engagement Reduce Costs for Home Improvement Products Client

In 1990, a leading home improvement and building products company needed customer care

Healthcare

Managing High Risk Medicaid Population: Success in Texas

According to the Kaiser Family Foundation, half of Medicaid beneficiaries are enrolled

Travel and Hospitality

Providing Rapid Scale and High Quality for a High-Growth, First-Time Outsourcer

With sights set on global growth and transformation strategy, an online travel booking

Healthcare

Deploying Smart Automation to Re-engineer Leading Payer’s Collections, Enrollment, and Eligibility

CLIENT CHALLENGES As one of the world’s largest healthcare payers, this HGS client

Telecom

Reducing Churn, Generating Revenue for a Major North American Telecom Company

In 2008, a North American telecom leader needed a new strategy designed to achieve

Healthcare

HGS Population Health Management: Driving Better Outcomes for Providers and Patients

In the changing healthcare marketplace, technological efficiencies and strategic

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