Client Case Study

Maximizing Value with RPA Innovation for a Major Payer’s Claims Processing

As one of the world’s largest healthcare payers, this HGS client works closely with brokers and consultants to develop innovative programs; help individuals and families improve their health, well-being, and sense of security; and lower their medical costs. 

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Case Studies

A library of our success…

Healthcare

Accelerating claims reimbursement with HGS clinical denials advanced recovery

Business Challenges Today’s health providers can no longer afford to view clinical

Healthcare

Cognitive intake automation cuts costs by up to 50% for leading healthcare company

Summary A leading national health insurance company used HGS’s intelligent machine

Telecom

HGS Work@Home enables 20% growth in FTEs in the backdrop of government-mandated wage increase

Summary Following a government-mandated wage increase of 21%, a leading communications

CPG

HGS PULSE platform drives 40% improvement in reporting efficiency

About the client As one of the leading tobacco marketers, the client has enjoyed a long

Healthcare

Building to Scale with Intake Expertise to Support 19% Savings

CLIENT CHALLENGE A healthcare diagnostics leader was advancing into high end genetic

CPG

Raising the Bar on Performance, Trust: Evolving HGS Partnership with a Fortune 200 Consumer Goods Company

Elite partnerships are about collaborating to focus on creative solutions, with trust

Healthcare

Boosting Sales Productivity, Reducing Fixed Overhead Costs, and Improving Workflow for a Health Plan

OBJECTIVE A major payer was seeking to stay true to mission: to improve the health and

Healthcare

AxisPoint for Social Determinants of Health

Identify and Address Social Determinants of Health There is increasing resolve in

Healthcare

Recovering $140 Million for Diagnostics Leader

CLIENT CHALLENGE Today’s healthcare stakeholders—from hospitals, DME manufacturers, and

Healthcare

Champion Challenging and Winning: Agile Migration to Facets®

CLIENT CHALLENGE A leading California health plan, serving a member base of

Healthcare

Steering Nearly 60% Collections Improvement for a Health System

A Pennsylvania-based health system was struggling to support growth of a complex

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