Maximizing Value with RPA Innovation for a Major Payer’s Claims Processing
As one of the world’s largest healthcare payers, this HGS client works closely with brokers and consultants to develop innovative programs; help individuals and families improve their health, well-being, and sense of security; and lower their medical costs.
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Case Studies
A library of our success…
Establishing a Strong Digital Presence & Generating Leads Through Marketing Campaigns
OBJECTIVE As a new entrant in the education market in India, this non-banking financial
Delivering Innovation and $20 Million in Annual Savings for Workers’ Compensation Administrator
OBJECTIVE For more than a decade, global insurers have struggled to adapt to an
HGS Jamaica Site Delivers Record Provider Satisfaction for Leading Health Insurer
OBJECTIVE With a 10-plus year strong and thriving partnership as a foundation, HGS and
Partnering with Universities and Community to Deliver Exceptional Service for a Student Loans Company
A student loans company provides loans and grants to UK university students. The client
Achieving Award-Winning Sales and Service Excellence for a Fast-Growing Energy Company
It’s a new era for utility companies and their focus on customer service. Today these
Using Analytics to Improve Financial Recovery by 80% for Healthcare System Leader
When a large health system was in search of billing and collections for workers’
Driving New Revenue, Efficiencies, and Industry-Leading CX
Driving New Revenue, Efficiencies, and Industry-Leading CX OBJECTIVE In the hyper
Significant Cost Savings and Retention for a Leading Telecom Provider
OBJECTIVE In July 2012 the UK telco giant, TalkTalk, agreed to a deal that would see
Five-Hospital Health System in Southeastern Pennsylvania
OBJECTIVE Workers’ compensation billing and collections are still as paper intensive,
Solution Innovation and Employee Engagement Reduce Costs for Home Improvement Products Client
In 1990, a leading home improvement and building products company needed customer care
Managing High Risk Medicaid Population: Success in Texas
According to the Kaiser Family Foundation, half of Medicaid beneficiaries are enrolled
