Case Study

Providing Rapid Scale and High Quality for a High-Growth, First-Time Outsourcer

Travel and Hospitality
Customer Engagement

With sights set on global growth and transformation strategy, an online travel booking platform was looking to mine the value of outsourcing by providing back-office processing of invoices and expense audit. In 2018, this aspirational business chose HGS’s agility, back-office expertise, and operational efficiencies for invoice and expense audit out of our Hyderabad location.