Maximizing Value with RPA Innovation for a Major Payer’s Claims Processing
As one of the world’s largest healthcare payers, this HGS client works closely with brokers and consultants to develop innovative programs; help individuals and families improve their health, well-being, and sense of security; and lower their medical costs.
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Case Studies
A library of our success…
Significant Cost Savings and Retention for a Leading Telecom Provider
OBJECTIVE In July 2012 the UK telco giant, TalkTalk, agreed to a deal that would see
Five-Hospital Health System in Southeastern Pennsylvania
OBJECTIVE Workers’ compensation billing and collections are still as paper intensive,
Solution Innovation and Employee Engagement Reduce Costs for Home Improvement Products Client
In 1990, a leading home improvement and building products company needed customer care
Managing High Risk Medicaid Population: Success in Texas
According to the Kaiser Family Foundation, half of Medicaid beneficiaries are enrolled
Providing Rapid Scale and High Quality for a High-Growth, First-Time Outsourcer
With sights set on global growth and transformation strategy, an online travel booking
Deploying Smart Automation to Re-engineer Leading Payer’s Collections, Enrollment, and Eligibility
CLIENT CHALLENGES As one of the world’s largest healthcare payers, this HGS client
Reducing Churn, Generating Revenue for a Major North American Telecom Company
In 2008, a North American telecom leader needed a new strategy designed to achieve
HGS Population Health Management: Driving Better Outcomes for Providers and Patients
In the changing healthcare marketplace, technological efficiencies and strategic
HGS and CPG Leader Achieve the CX WOW Factor
OVERVIEW AND OBJECTIVE With a company mission to make a difference in people’s lives
Employing Clinical Process Outsourcing to Drive Down Medical Costs for Major Payer
CLIENT CHALLENGE As one of the world’s largest healthcare payers, this HGS client works
Driving Sales Conversion Spike, Enhanced CSAT for Travel and Transit Leader
In 2008, a North American travel and intercity transportation leader was looking to
