Maximizing Value with RPA Innovation for a Major Payer’s Claims Processing
As one of the world’s largest healthcare payers, this HGS client works closely with brokers and consultants to develop innovative programs; help individuals and families improve their health, well-being, and sense of security; and lower their medical costs.
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Delivering Cocreation Collaboration to Support Scale Reduce Costs by up to 50% for a Technology Client
In 2017, an IT company was on the lookout for an outsourcing partner well versed in the
When a large health system was in search of billing and collections for workers’
CLIENT CHALLENGES As one of the world’s largest healthcare payers, this HGS client
What We Do Our team of 20-30 full time social care agents provides monitoring,
In 2016, there was a pressing need to drive B2C focus for a division of a global leader
OBJECTIVE The telecom industry in India is becoming increasingly competitive, with
HGS Employs Automation to Drive Significant Savings for International Payer
ROBOTIC PROCESS AUTOMATION (RPA) REDUCES AVERAGE HANDLE TIME AND CALL COMPLEXIT