Maximizing Value with RPA Innovation for a Major Payer’s Claims Processing
As one of the world’s largest healthcare payers, this HGS client works closely with brokers and consultants to develop innovative programs; help individuals and families improve their health, well-being, and sense of security; and lower their medical costs.
We deliver business impact and value at
scale, no matter your location.
A library of our success…
Establishing a Strong Digital Presence & Generating Leads Through Marketing Campaigns
OBJECTIVE As a new entrant in the education market in India, this non-banking financial
CLIENT CHALLENGES As one of the world’s largest healthcare payers, this HGS client
What We Do Our team of 20-30 full time social care agents provides monitoring,
In 2016, there was a pressing need to drive B2C focus for a division of a global leader
OBJECTIVE The telecom industry in India is becoming increasingly competitive, with
In 2017, customers of an up-and-coming automotive shopping website were experiencing
HGS Employs Automation to Drive Significant Savings for International Payer
ROBOTIC PROCESS AUTOMATION (RPA) REDUCES AVERAGE HANDLE TIME AND CALL COMPLEXIT