Client Case Study

Maximizing Value with RPA Innovation for a Major Payer’s Claims Processing

As one of the world’s largest healthcare payers, this HGS client works closely with brokers and consultants to develop innovative programs; help individuals and families improve their health, well-being, and sense of security; and lower their medical costs. 

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Case Studies

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Travel and Hospitality

Providing Rapid Scale and High Quality for a High-Growth, First-Time Outsourcer

With sights set on global growth and transformation strategy, an online travel booking


Reducing Churn, Generating Revenue for a Major North American Telecom Company

In 2008, a North American telecom leader needed a new strategy designed to achieve


CSAT Improvement and Better Data Insights for a Major Indian Construction Equipment Manufacturer

Increasing industry competition and customer expectations have raised the bar for


HGS Customer, Community Commitment Powers Business Growth for Financial Services Leader

Smart business partnerships deliver breakthrough results by building on shared

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