Client Case Study

Maximizing Value with RPA Innovation for a Major Payer’s Claims Processing

As one of the world’s largest healthcare payers, this HGS client works closely with brokers and consultants to develop innovative programs; help individuals and families improve their health, well-being, and sense of security; and lower their medical costs. 

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Case Studies

A library of our success…


Accelerating claims reimbursement with HGS clinical denials advanced recovery

Business Challenges Today’s health providers can no longer afford to view clinical


Delivering Cocreation Collaboration to Support Scale Reduce Costs by up to 50% for a Technology Client

In 2017, an IT company was on the lookout for an outsourcing partner well versed in the


HGS Population Health Management: Driving Better Outcomes for Providers and Patients

In the changing healthcare marketplace, technological efficiencies and strategic

When A Teleco Giant Called In For An Idea

When A Teleco Giant Called In For An Idea

A unified solution to take care of a broad array of back-office social CRM functions


Delivering Breakthrough Sales and Expanding Front- and Back-Office B2B, B2C Support for Consumer Appliances Company

This global leader turned to HGS—a trusted customer care service provider with the

“Insuring” Back Office Automation Success

“Insuring” Back Office Automation Success for a US Health Insurance Company

In the services delivery market, providing value-add in a transformative way is


Improving Payroll Efficiency and Predictability to Support Growth

Objective Thriving banking and financial organizations have the daunting task of

Travel and Hospitality

Increasing Speed, Accuracy, and Trust through HRO

Objective In the logistics industry, speed, timeliness, accuracy, efficiency, trust,

Learning Management System Creates High Employee Engagement

About the Client Present in 48 countries, our client is a world leader in project

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