Client Case Study

Maximizing Value with RPA Innovation for a Major Payer’s Claims Processing

As one of the world’s largest healthcare payers, this HGS client works closely with brokers and consultants to develop innovative programs; help individuals and families improve their health, well-being, and sense of security; and lower their medical costs. 

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Case Studies

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Healthcare

HGS Population Health Management: Driving Better Outcomes for Providers and Patients

In the changing healthcare marketplace, technological efficiencies and strategic

Travel and Hospitality

Delivering Nearly 70% Loyalty Programme Renewals Increase, 38% Conversion for Asia Hotel Major

The client, a global luxury hotel chain, turned to HGS for pay-for-performance-based

Telecom

When A Teleco Giant Called In For An Idea

A unified solution to take care of a broad array of back-office social CRM functions

Delivering Breakthrough Sales and Expanding Front- and Back-Office B2B, B2C Support
Technology

Delivering Breakthrough Sales and Expanding Front- and Back-Office B2B, B2C Support for Consumer Appliances Company

This global leader turned to HGS—a trusted customer care service provider with the

Converting 80% of SMS Contacts to Leads for Auto Shopping Website
Automotive

Converting 80% of SMS Contacts to Leads for Auto Shopping Website

In 2017, customers of an up-and-coming automotive shopping website were experiencing

“Insuring” Back Office Automation Success
Healthcare

“Insuring” Back Office Automation Success for a US Health Insurance Company

In the services delivery market, providing value-add in a transformative way is

Financial

Improving Payroll Efficiency and Predictability to Support Growth

Objective Thriving banking and financial organizations have the daunting task of

Travel and Hospitality

Increasing Speed, Accuracy, and Trust through HRO

Objective In the logistics industry, speed, timeliness, accuracy, efficiency, trust,

Learning Management System Creates High Employee Engagement

About the Client Present in 48 countries, our client is a world leader in project

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